Chain-of-custody review
We reconstruct who had an item, when they had it, where they moved it, whether they knew they had it and why everybody's recollection improves immediately after seeing the timestamp.
Remote liaison
Statements may be taken from witnesses outside the operational area. Longstanding friendships do not invalidate evidence, although they may substantially increase the volume.
Examination & recovery
Visible writing, indented writing, tiny writing, writing somebody insists was “just a doodle” and paperwork previously classified as rubbish.
Measurement validation
When every sample produces the same extraordinary result, we consider the possibility that the universe has changed before eventually checking the instrument.
Controlled item coordination
Supporting transfers where the carrier, organiser and recipient may be different people and, for operational reasons, one or more of them may not know this yet.
Temporary investigators
Where necessary, suitable civilians may be appointed to temporary investigative roles. Prior experience is helpful but not compulsory; possession of a notebook is viewed favourably.
Should this be a C.L.U.E. matter?
Answer three questions. The service will identify the least implausible administrative route.
What we do not do
- Emergency response.
- Private detective work for domestic disputes.
- Insurance claims involving “mysterious disappearance” of items last seen in a garage.
- Authenticating radioactive materials by taste.
- Confirming secret organisations merely because somebody has guessed their acronym.
Service standard
C.L.U.E. aims to acknowledge public correspondence within twenty working days.
If your enquiry concerns the definition of a working day, the twenty-day period begins after that definition has been agreed.
Target under review