C.L.U.E. Public Information Service
UNCLASSIFIED • PUBLIC ACCESS
C.L.U.E. crest
Continental Liaison Unit for Enquiries
Continental Operations Directorate
Operational status: normal*
Continental coordination • discreet enquiries • evidence liaison

When the matter crosses borders, so does the paperwork.

The Continental Liaison Unit for Enquiries coordinates cross-border enquiries, witness liaison, evidential transfers and matters which appeared straightforward until somebody asked who had custody of the item.

Verify a caseAbout the Unit

Current public status

Normal operations. Continental channels remain open. No general action is required from members of the public.

Recipients of controlled items should not be contacted before authorised notification. Individuals who do not know whether they are recipients should continue not knowing.

What we do

Within reason, regulation and whatever Procurement has supplied.

01 • Liaison

Cross-border enquiries

We coordinate information between jurisdictions, witnesses and operational teams where the answer cannot be obtained simply by asking the person standing nearest the luggage.

02 • Evidence

Transfer oversight

Chain-of-custody review, secondary movement assessment and documentation of objects whose importance may not be immediately apparent.

03 • Support

Field investigation

Technical guidance, witness handling, document examination and measured deployment of specialist equipment, subject to equipment actually working.

Public information

Discretion without unnecessary drama.

Most C.L.U.E. activity is administrative, evidential or liaison-based. The Unit is not an emergency service and does not encourage members of the public to conduct amateur surveillance, confront suspects or taste unknown exhibits.

Where participation is required, an investigator will receive written instructions and, where appropriate, stationery.

“Suspicion is not evidence. It is, however, an excellent reason to take better notes.”
— Continental Operations Directorate training note