C.L.U.E. Public Information Service
UNCLASSIFIED • PUBLIC ACCESS • NOT FOR OPERATIONAL RELIANCE
Service status: Normal, subject to the internal definition of normal.
Public website v3.2 • paperwork may be newer
C.L.U.E. crest
Continental Liaison Unit for Enquiries
Continental Operations Directorate
Quaestio Ubique — enquiry, wherever somebody has misplaced the answer
Operational status: normal*

Forms & procedural documents

The correct form is usually available. Whether it is the form you need is a separate question.

CLUE-01

Initial Enquiry Intake

For matters not already covered by a more specific form, including cases where the more specific form cannot be located.

Available
COD-7B

Permission to Proceed Without Permission

Required when urgent action must be taken before authorisation can reasonably be obtained. Must be authorised in advance.

Controlled
ECO-14

Evidence Chain Continuation Sheet

Use when the original evidence log runs out of space. Do not staple to the exhibit itself.

Available
COD-12

Notification of Unexpected Competence

For recording an outcome substantially better than anticipated. Supporting evidence required.

Rare
FEP-19

Equipment Serviceability Dispute

To be completed by the user, Procurement and the equipment, where the equipment is willing to participate.

Backlogged
INT-404

Missing Document Notification

This form cannot currently be located. Staff are advised to complete INT-404 once found.

Unavailable
Printing advice: Where a form states “print both sides”, printing two single-sided copies is not considered compliance, irrespective of how persuasively they are held together.

Form Finder

Select the closest description of your problem. The system will recommend a form and at least one additional form you did not know existed.

Form availability

Forms shown as Available are available in principle.

Forms shown as Unavailable may still be mandatory.

Where a form cannot be located, please complete the Missing Document Notification form, once located.

Public enquiry pre-form

This form helps determine which form you should complete. It does not itself constitute a form.